1. Data Collection & Purpose

As a provider of free invoicing services, we collect only the data necessary to facilitate professional billing and record-keeping.

A. Information You Provide

To maintain your records and generate valid invoices, we collect:

• Account & Profile Data: Your name, email address, and phone number.
• Business Identity: Your company name and business address.
• Transaction Data: Details of the invoices you create, including recipient information and line items.

B. Device Permissions

The App requires the following to function:

• Camera: To capture images of physical receipts.
• Contacts: To help you quickly select clients for invoicing.
• Storage: To generate and save invoice PDFs on your device.

2. Data Residency (Storage in Europe)

We take data sovereignty seriously. All personal and transactional data collected through Trueinvoice is stored on secure servers located within Europe. This ensures that your data is protected under some of the world's most stringent privacy regulations and reduces the legal complexities of international data processing.

3. How We Use Your Information

We use your data strictly to provide and improve the Trueinvoice service:

• Service Delivery: To maintain your historical billing records and sync them across your devices.
• Automated Communications: To send transactional emails on your behalf or to you, including direct delivery of invoices to your clients, automated payment reminders, and account verification and security alerts.
• Support: To troubleshoot issues you report to our team.

4. GDPR Compliance & Legal Basis

For users in the EEA or UK, we process data under the following legal grounds:

• Contractual Necessity: Processing your identity and business details is required to provide the invoicing service.
• Legitimate Interests: Sending transactional emails (like payment reminders) is a core function of the app and helps you manage your business.
• Consent: For accessing your camera or contacts, which you can revoke at any time.

5. Children’s Privacy

Our services are not directed to individuals under the age of 16 (or the age of majority in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take immediate steps to delete such data from our servers.

6. Data Sharing & Zero-Sale Policy

• No Sale of Data: We do not sell, rent, or trade your personal information or your clients' information to third parties.
• Service Providers: We share data only with essential infrastructure providers (e.g., cloud hosting and email delivery services) required to operate the service. These providers are contractually bound to GDPR-compliant data processing agreements.

7. Your Rights & Data Retention

You have the right to:

• Access & Export: Request a copy of all data stored in the app.
• Correction/Deletion: Update your business details or request the permanent deletion of your account.
• Retention: We retain your data as long as your account is active. Upon account deletion, we may retain certain records for a limited period only if required by tax or legal obligations.

8. Contact Us

For privacy inquiries or to exercise your data rights, please contact: